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Opening Hours

Monday to Friday: 8h30 to 17h


1 888 625-6846

11 + 2 =

60 rue Principale
Bedford (Québec) Canada
J0J 1A0


Free of charge: 1 800 363-4545
Phone: 450 248-3351
Fax: 450 248-4277




1200 Notre Dame
Saint-Césaire (Québec) Canada
J0L 1T0


Free of charge : 1 888 625-6846
Phone : 450 469-9910
Fax : 450 469-0271




3111 rue Principale
Saint-Jean-Baptiste (Québec) Canada
J0L 2B0




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Home and car insurance

Thanks to our online form, you are 5 minutes away from getting a quote!

In the event of a claim

When it matters most, you will find us at your side, for quick and clear answers.

In the event of a claim, contact us at 1 888 625-6846 from Monday to Friday from 8:30 a.m. to 5:00 p.m., or your insurer at any other time.


1 866 692-8482


1 888 875-8088

Groupe Estrie-Richelieu

450 378-0101


1 866 464-2424


1 800 361-7653


1 855 277-2424


450 378-0101

Questions générales


If I work from home, do I have to notify my insurance company?

If you have a home office, you must notify your insurer. Special coverage may have to be added to your


  • Computer equipment;
  • Civil liability if you receive customers;
  • Etc.
Why does the presence of a wood-burning stove in my home affect my insurance premium?

The risk of fire is much higher when using a wood stove. The insurance premium may differ depending on how often you use it. The insurance company may want confirmation that the stove and chimney are in good condition, and that their installation complies with applicable building and fire codes.

I was involved in an accident: someone hit my car while it was parked. Do I have a deductible to pay?

No deductible applies in the event of a not-at-fault collision.

Is my vehicle insured if I lend it to a friend and they have an accident?

Tout conducteur détenant un permis de conduire valide peut conduire votre véhicule. En cas d’accident, vous serez couvert selon les protections que vous détenez. Vous êtes cependant tenu de déclarer tout conducteur vivant sous votre toit et détenant un permis de conduire valide. Il en va de même si cette personne conduit votre voiture sur une base régulière.

If I am not at fault for the accident, will the third-party insurer pay for the damages to my car?

It is always the vehicle's insurer who pays the repair bill, based on the vehicle owner’s coverage.

I am a tenant and I own old furniture that is worth next to nothing. Do I really need to take out insurance?

Un contrat d’assurance comprend la clause valeur à neuf. Celle-ci signifie que vous pourrez remplacer vos biens endommagés par des biens neufs de même qualité. De plus, une assurance responsabilité civile est aussi incluse dans tous les contrats d’assurance. Cela vous sera utile, notamment si vous provoquez un incendie dans votre logement qui causera des dommages à vos voisins. Votre assureur pourra indemniser les voisins pour les dommages subis par l’incendie que vous avez déclenché.

Malouin Assurance Blog

Safety is a concern for everyone. Discover tips on how make your daily life easier, and find answers to your questions.