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We will answer you as soon as possible.

Our agents will be pleased to process your request to your complete satisfaction. They will then contact you as soon as possible!

Email

info@malouinassurance.ca

Opening Hours

Monday to Friday: 8h30 to 17h

Phone

1 888 625-6846

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Your satisfaction at the heart of our concerns

Every day we advise you to the best of our knowledge. We do everything we can to better serve you, starting by obtaining your feedback on the quality of our services. Leave us your opinion, we will be happy to read you, respond to you and improve ourselves!

Melanie AlixMelanie Alix
17:31 22 Mar 22
Vraiment décu du service à la clientèle après vente! Aucune compréhension et entêté, je ne recommande pas
Inès Ben KhemisInès Ben Khemis
12:52 25 Jan 22
Excellent service et équipe très efficace.
Stéphanie BeaudryStéphanie Beaudry
23:31 28 Oct 21
Super équipe! Toujours un très bon service ! Merci à toute l’équipe!!!
Très bon service
La ClutchLa Clutch
00:48 16 Jul 15
Tous le monde m'offrait une assurance pour ma maison locative mais a prix de fou. 3000.00$. Présence de lac non clôturer. 34 acres. 3 systèmes de chauffage. Arthur malouin ma obtenu une assurance avec estrie richelieu couvrant beaucoup plus et pour seulement 1500.00$. Rien a redire. Bravo
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Bedford

60 rue Principale Bedford (Québec) Canada J0J 1A0

Phone

Free of charge: 1 800 363-4545
Phone: 450 248-3351
Fax: 450 248-4277

Email

info@malouinassurance.ca

SAINT-CÉSAIRE

1200 Notre Dame
Saint-Cesaire (Quebec) Canada
J0L 1T0

Phone

Free of charge : 1 888 625-6846
Phone : 450 469-9910
Fax : 450 469-0271

Email

info@malouinassurance.ca

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Home and car insurance

Thanks to our online form, you are 5 minutes away from getting a quote!

In the event of a claim

When it matters most, you will find us at your side, for quick and clear answers.

In the event of a claim, contact us at 1 888 625-6846 from Monday to Friday from 8:30 a.m. to 5:00 p.m., or your insurer at any other time.

Aviva

1 866 692-8482

Economical

1 888 875-8088

Groupe Estrie-Richelieu

450 378-0101

Intact

1 866 464-2424

Optimum

1 800 361-7653

Promutuel

1 855 277-2424

L'Unique

1-800-463-4800

GENERAL QUESTIONS

FAQ

If I work from home, do I have to notify my insurance company?

If you have a home office, you must notify your insurer. Special coverage may have to be added to your contract:

 

  • Computer equipment;
  • Civil liability if you receive customers;
  • Etc.
Why does the presence of a wood-burning stove in my home affect my insurance premium?

The risk of fire is much higher when using a wood stove. The insurance premium may differ depending on how often you use it. The insurance company may want confirmation that the stove and chimney are in good condition, and that their installation complies with applicable building and fire codes.

I was involved in an accident: someone hit my car while it was parked. Do I have a deductible to pay?

No deductible applies in the event of a not-at-fault collision.

Is my vehicle insured if I lend it to a friend and they have an accident?

Any driver with a valid driver’s license can drive your vehicle. In the event of an accident, you will be covered according to the coverage you have contracted. However, you are required to declare any driver living under your roof who holds a valid driver’s license. The same applies if this person drives your car on a regular basis.

If I am not at fault for the accident, will the third-party insurer pay for the damages to my car?

It is always the vehicle’s insurer who pays the repair bill, based on the vehicle owner’s coverage.

I am a tenant and I own old furniture that is worth next to nothing. Do I really need to take out insurance?

An insurance contract includes the replacement value clause. This means that you will be able to replace your damaged goods with new goods of the same quality. In addition, liability insurance is also included in all insurance contracts. This will be useful, especially if you cause a fire in your home that causes damage to your neighbours. Your insurer will be able to compensate your neighbours for the damage caused by the fire you started.

NEW

I am Arthur, your intelligent virtual assistant in property and casualty insurance.

I was named in honor of the founder of Malouin Assurance, Arthur Malouin. I hope I can serve you with the same level of care as Arthur did. You can ask me questions, request a quote or communicate directly with a broker (by phone or via chat).

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